News and Information

December 12, 2016

CHI Franciscan Health and CityMD Open Third Urgent Care Center in Federal Way

Newest center further expands region’s access to on-demand, convenient and quality service

Federal Way, Washington – CHI Franciscan Health, a premier health care provider in the Pacific Northwest, and CityMD, the largest urgent care provider in the New York metro area, opened their third urgent care center in the Pacific Northwest. The newest center, located in Federal Way, further expands access for residents across the Pacific Northwest to CHI Franciscan Health and CityMD’s unparalleled health care services.

“We are thrilled to expand CityMD’s unique care model into our existing footprint and provide our neighbors and families in Federal Way access to premier urgent care services,” said Ketul J. Patel, chief executive officer of CHI Franciscan Health. “CHI Franciscan is committed to answering the needs of our communities and increasing access to convenient high quality care throughout the region.”

The Federal Way location is the first in CHI Franciscan’s primary area of service, where the health care system offers nearby St. Francis Hospital and many primary care and specialty care clinics. The CityMD center will be a significant addition to the health care system’s continuum of care.

CityMD delivers a unique care model to patients by primarily employing highly trained emergency medicine doctors, setting CityMD apart from most urgent care clinics across the country that are typically operated by advanced registered nurse practitioners or physician assistants.

“CityMD has redefined the urgent care experience across the northeastern United States through our unique care model and the first-class experience we provide to all of our patients,” said Richard Park, MD, CityMD CEO. “We value the opportunity to begin providing the Federal Way community with convenient access to our exceptional and compassionate health care services, which will allow us to raise the standard of urgent care and create healthier communities across the Pacific Northwest.”

Patients are giving CityMD rave reviews. “The place is spotless and relaxing - lots of natural light in the lobby. Great bedside manner by the doctor that worked with me. Extremely friendly staff. My doctor was very proactive with information about what he was prescribing and why vs. other methods or medicines. I was really happy to discover this place. We needed a walk in clinic in our area,” said a patient post in Yelp about the first CityMD center that opened this past summer in Seattle.

CityMD Aftercare ™ offers an innovative service for its patients in addition to the compassionate, quality care that patients receive during their visit. CityMD Aftercare ™ provides patients with the proper follow-up appointments they may need post-visit. Staffed by physicians, clinicians and referral coordinators, CityMD Aftercare ™ helps patients navigate the complex health care system by giving the patient direction towards the appropriate specialists or follow-up appointments. This ensures that patients' path to better health continues after they leave CityMD.

The new center is located at the following address:

Federal Way CityMD
31675 Pacific Highway South
Federal Way, WA 98003
Monday-Friday 8 a.m.-8 p.m.
Saturday 8 a.m.-5 p.m.
Sunday 8 a.m.-3 p.m.

CHI Franciscan and CityMD will announce additional center locations in the coming months.

For more information on the Federal Way CityMD urgent care center please visit

About CityMD

CityMD was founded in 2010 by a group of Emergency Medicine physicians who decided it was time for healthcare to evolve – to deliver immediate, efficient, high-quality care for all. The company's philosophy to provide a convenient, cost-effective alternative to the ER, and to serve every patient with respect and genuine kindness has taken CityMD from its first Manhattan practice to 55 (and counting) locations in the greater New York metro area and Seattle, Washington.

For more information on CityMD and a list of locations, please visit

Follow CityMD on Facebook and Twitter @CityMD.

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